Our Leadership Team

  Julie has over 30 years of experience in the care sector and has served as Managing Director of Professional Carers since its founding in 1998. 

She is deeply passionate about delivering high-quality care services and is committed to ensuring that her leadership team, operations staff, and carers uphold the same standard of excellence.

Having spent many years in frontline care, Julie brings first-hand insight into the needs of service users. She explains:

"My aim is to design and deliver services that are flexible, affordable, and responsive to the needs and aspirations of our service users. By working closely with families and carers, my team strives to provide care of the highest quality, always respecting each person’s right to independence, privacy, and dignity. All of our staff complete a thorough induction programme, often led by me personally, which allows me to instill our values from the outset and ensure every person we support is truly at the centre of our care."

Carly brings over 25 years of experience in the care sector, initially as a Registered Manager and more recently as Director of Care.

She holds NVQ Level 3 and 4 in Health and Social Care and a Level 5 HND in Management and Leadership, reflecting both her professional expertise and commitment to continuous development.

As Director of Care, Carly leads on care quality across all sites, ensuring that every service delivered meets the highest regulatory and statutory standards. She is dedicated to creating care services that not only meet compliance requirements but also genuinely enhance the lives of the communities she serves.

Passionate about her local community, Carly shares:

"I am committed to delivering outstanding care for residents across Wirral and beyond. Being Wirral born and bred, and still living in the local community, this role is not only important but also a privilege that I take very seriously. I am proud to lead such a dedicated team who embody the true meaning of care, ensuring every service user feels valued, respected, and supported."

📞 If you would like to speak with Carly or the team regarding your care, or for general enquiries, please call 0151 638 4500 or visit our contact page: Contact Us

You can also contact Carly via email to: carly.peckham@professional-carers.couk

 Gary joined Professional Carers in 2016 as Business Manager, with a clear focus on strengthening strategic partnerships and driving the organisation’s growth into new markets. 

His impact led to his appointment as Operations Director in 2018, where he now provides leadership and oversight across multiple business portfolios, including contracts and performance, commissioning, operations management, finance, HR, marketing, and communications.

With a postgraduate degree in Management and held membership of the Chartered Management Institute (CMI), Gary combines strong academic grounding with hands-on leadership experience. 

During his time Gary has been instrumental in scaling operations, improving performance outcomes, and positioning Professional Carers as a trusted provider of high-quality domiciliary and complex care services across the North West of England and Scotland.

Also acting as a Provider Representative on the Cheshire and Merseyside Provider Engagement Forum (PEF), Gary also plays an active role in shaping regional health and social care policy, championing provider voices, and promoting collaboration between commissioners and care organisations.

Our Care Workers always ensure quality of care is at the heart of everything we do. 

 We recognise that individuals will want to trust and reply upon their care staff and for this reason we take great care in selecting staff members with whom you feel completely comfortable with. 

 All new carers are interviewed thoroughly and only employed after a minimum of two written references have been sought and a formal police check via the Disclosure and Barring System has been carried out. Each member of staff then undergoes continuous training and supervision which ensures the highest quality of service is delivered to you or a family member. 

Staff are also given the opportunity to complete the Care Certificate and will embark on their level 2 and 3 QCF / SQCF in Health and Social Care.  

Showing value and respect for everyone and treating others as they would wish to be treated is our passion. We believe in taking responsibility for providing the best services and experience. 

 We usually allocate 2 or 3 care staff to your team, although this will also depend on the size of the individual care package. This in turn helps to maintain continuity of care when care staff are on holiday, away on training courses or are absent. 

We always look for ways to improve what we do. We encourage involvement, value contributions and listen to and positively act on feedback. 

 Training completed by our carers takes place at our training suites located in each of our offices. 

Training is run by our dedicated trainers, management team and senior carers / field supervisors who hold relevant qualifications and skills enabling them to do this. We also regularly invite external training providers into our offices and staff have access to our dedicated e-learning suite. 

We are focused on providing carers who are knowledgable and skilled.