Our Leadership Team

 Julie has over 30 years experience working in the care sector and has been the Managing Director of Professional Carers since it's opening in 1998. She has a passion for providing high quality care services and is committed to ensuring her leadership team, operations support staff and carers do just that. 

Having completed a frontline caring role herself for many years, Julie says;

"My aim is to design and deliver services that are flexible, affordable and responsive to the needs and aspirations of our service users. Working in partnership with families and carers my team will strive to deliver a service to the highest of quality, respecting each service users right to independence, privacy and dignity. All of our staff undergo a thorough induction programme often led by myself. This enables me to instill our values from the off set, whilst putting every person that we support at the centre of our care".

Carly has more than 25 years experience working in the care sector and has proudly held the position of Registered Manager for the last 20 years. Carly holds her NVQ Level 3 and 4 in Health and Social Care and a Level 5 HND in Management and Leadership.

Carly's primary role is to head up care quality across all sites ensuring that the services provided meet regulatory and statutory standards. 

Carly states "I am passionate about delivering outstanding services to residents of Wirral and beyond. Being Wirral born and bred myself and living in the local community, this is an important yet privileged role that I take very seriously. I am delighted to lead such a wonderful team who embody the true meaning of care."

If you wish to speak to Carly or the team about any aspects of the care you are receiving, or have a general enquiry, you can do so by dialling 0151 638 4500 or visit our contact us page here: https://professional-carers.co.uk/contact-us

With a working background in leadership, Gary joined Professional Carers in 2016 initially undertaking the role of Business Manager. His role here was to focus on the strengthening of existing partnerships and expansion of services into other areas.

Appointed Operations Director in 2018, Gary now leads a team of managers and holds responsibility for multiple portfolios including contracts & performance, commissioning activity, operations management, finance, HR, marketing and communications.

Gary is the holder of a post graduate degree specialising in Management, HR and Business Operations. He is also a member of the Chartered Management Institute [CMI].

Proud to be part of this family business, Gary is an advocate for shouting about the fantastic work undertaken by his team, and the sector as a whole.

Our Care Workers always ensure quality of care is at the heart of everything we do. 

 We recognise that individuals will want to trust and reply upon their care staff and for this reason we take great care in selecting staff members with whom you feel completely comfortable with. 

 All new carers are interviewed thoroughly and only employed after a minimum of two written references have been sought and a formal police check via the Disclosure and Barring System has been carried out. Each member of staff then undergoes continuous training and supervision which ensures the highest quality of service is delivered to you or a family member. 

Staff are also given the opportunity to complete the Care Certificate and will embark on their level 2 and 3 QCF / SQCF in Health and Social Care.  

Showing value and respect for everyone and treating others as they would wish to be treated is our passion. We believe in taking responsibility for providing the best services and experience. 

 We usually allocate 2 or 3 care staff to your team, although this will also depend on the size of the individual care package. This in turn helps to maintain continuity of care when care staff are on holiday, away on training courses or are absent. 

We always look for ways to improve what we do. We encourage involvement, value contributions and listen to and positively act on feedback. 

 Training completed by our carers takes place at our training suites located in each of our offices. 

Training is run by our dedicated trainers, management team and senior carers / field supervisors who hold relevant qualifications and skills enabling them to do this. We also regularly invite external training providers into our offices and staff have access to our dedicated e-learning suite. 

We are focused on providing carers who are knowledgable and skilled.