Regulated by the Care Quality Commission and Care Inspectorate
Regulated by the Care Quality Commission and Care Inspectorate

We offer a variety of care services that can be tailor-made to suit each individual. Appointment times vary from 30 minutes to one hour, through to 24-hour live-in care. This can be paid for privately or may be funded via the Local Authority.
As a contracted provider for Wirral Borough Council, Wirral CCG, the NHS, and City of Edinburgh Council, Professional Carers delivers a number of services, including Domiciliary Home Care, Supported Living, Short-Term Assessment and Reablement (also known as STAR), and Specialist End of Life Care.
Meal preparation
Our staff are available to assist with meal preparation, from breakfast and lunch to evening meals. Even if it's just making tea and toast or preparing a microwave meal, our staff are happy to help while maintaining your independence. Many of our service users enjoy cooking their own meals but may require supervision to ensure their safety. All of our carers are trained in food hygiene, and whatever your dietary requirements, we are here to help.
Personal care
Many of us take for granted being able to get up in the morning and step into the shower, but some people may require assistance with their daily routine. Our carers are highly trained in supporting with showering, bathing, and general personal care. Whether you need help washing or simply supervision for safety, our staff can assist. Common tasks include washing, dressing, grooming, toileting, and support with incontinence.
Medication prompts
Many people take regular medication, and remembering to take it isn’t always easy. Our trained carers can visit at specific times to prompt and support you, ensuring the correct dosage is taken. A full digital record is maintained, with carers logging and signing each visit. This provides reassurance for both you and your next of kin.
Domestic help
For most people, a clean and tidy home is essential. Our staff can support with household tasks such as hoovering, cleaning, changing bedding, emptying bins, and general tidying. A personalised care plan will ensure all tasks are tailored to your individual needs.
Ensuring safety throughout the day
Some service users require assistance getting out of bed, navigating stairs, or with transfers such as using the toilet. Others may need help getting into bed at night. A Professional Carers assessor will visit you at home to understand your needs and create a tailored care package to help you live safely and independently.
Shopping
Shopping can be difficult when managing heavy bags. Our carers can accompany you to the shops or shop on your behalf—whichever you prefer. They can follow a shopping list, return your items, and help put them away.
Escorting to appointments
Many of our service users rely on us to attend GP or hospital appointments safely. Our carers can accompany you to ensure your safety to and from appointments, whether regular or one-off visits.
Outings
Getting out for fresh air and social interaction is important. Whether it’s a trip to the local park or along the promenade, our carers can support you to enjoy time outside safely. Regular carers are paired with service users to build trust and familiarity.
Sitting services
Some service users prefer companionship at home. Our carers can provide friendly company for a few hours, building trusted relationships over time. This service is also valuable for full-time carers who need time away, knowing their loved one is safe and supported.
Dementia care
Professional Carers has extensive experience in providing specialist dementia care. Our staff receive ongoing training, including support from external specialists, to ensure high-quality, person-centred care.
Night sitting
Some service users require overnight support to ensure their safety, for example when using the commode. Night sitting can be arranged as needed or on a regular basis. This may involve a waking night (carer stays awake) or a sleeping night (carer rests but is available if needed).
24-hour live-in care
Our 24-hour live-in care service provides continuous support and reassurance, day and night. This offers peace of mind that you or your loved one is being cared for by skilled, dedicated professionals.
We are a digital organisation, which means no paper care records! This supports our efforts to reduce our carbon footprint, and keep your information safe and secure.
Using a system called PASS, our care workers, care supervisors and care managers access an online digital care management platform using a mobile phone supplied by the company. This provides them with the ability to view care records, assessments, tasks and updates whilst on the go.
Many Home Care Companies are using digital care records which offers added benefits such as:
Are you currently in receipt of care and would like to give access to your care records - simply contact the team or visit the following link to find out more: https://professional-carers.co.uk/pass


WIRRAL
We deliver day care and support throughout the following areas in Wirral -
Wallasey, Leasowe, Moreton, Hoylake, Upton, Greasby & Birkenhead [Postal codes CH44 / CH45 / CH46 / CH42 / CH43]
We also operate a night time service Wirral Wide between the hours of 9pm and 6am. This service is called 'Mobile Nights'.
Please contact the team to confirm if we are able to assist you via telephone on 0151

EDINBURGH
We deliver day care and support throughout the following areas in Edinburgh -
South Queensferry, Newbridge, Kirkliston, Cramond, Barnton, Park Grove, Clermiston, Drumbrae and Corstorphine [Postal codes EH28 / EH29 and parts of EH4 / EH5].
Please contact the team to confirm if we are able to assist you via telephone on 0131 319 1968, or email to edinburgh@professional-carers.co.uk.
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