Every day, we make a meaningful difference.
Welcome to the start of your new career!
Before applying to Professional Carers, we encourage you to take a few moments to explore the sections below. Here, you’ll find everything you need to know about who we are - from our values and employee benefits to our current opportunities, including Operational Support roles based at our Head Office and Edinburgh branch.
As you scroll,
Before applying to Professional Carers, we encourage you to take a few moments to explore the sections below. Here, you’ll find everything you need to know about who we are - from our values and employee benefits to our current opportunities, including Operational Support roles based at our Head Office and Edinburgh branch.
As you scroll, you’ll also discover the training, development, and ongoing support we provide to help you feel confident and valued in your role. You can even hear directly from our team in our “Day in the Life” video, giving you a real insight into what it’s like to work with us.
As an organisation, we’re committed to creating a supportive and rewarding environment where you can grow, make a difference, and feel proud of the work you do every day!
Once you’ve submitted your application, you can typically expect to hear from us within 3 working days if you’ve been shortlisted. This is where we will book you in for an interview, and discuss our your chosen vacancy and shift availability.
That just leaves us to say 'Good Luck'. We’re excited to learn more about you and hope you’re just as excited about the opportunity to join our family, as we are to have you on the team.
Care isn’t just what we do - it’s who we are!
Our Values
Our main priority is to find people with the right attitude and behaviours to match our values! You don’t need to have previous experience in this field, nor do you need qualifications to get started – we’re happy to work with you to help you become an excellent carer!
Our values centre around c.a.r.e:
C - Compassion
A - Accountability
R -
Our main priority is to find people with the right attitude and behaviours to match our values! You don’t need to have previous experience in this field, nor do you need qualifications to get started – we’re happy to work with you to help you become an excellent carer!
Our values centre around c.a.r.e:
C - Compassion
A - Accountability
R - Respect
E - Excellence
Ask yourself:
- Do you have a commitment to quality and being the best you can.
- Can you provide excellent care and support to all the people we support, with the right training.
- Do you treat others with dignity and respect.
- Can you work well as part of a team.
- Are you reliable.
If the answe is yes, we would love you to apply. Please call 0151 638 4500 for an informal chat or complete your application using the link below.
Once received, we will contact you usually within 72 hours to confirm the outcome.
The Perks
- We are a real living wage employer and pay 40 pence mileage for all travel.
- Reduced travel and waiting times using our well planned rostering schedules.
- Weekly and monthly pay *role dependant.
- Paid comprehensive induction & training, refreshed annually.
- Paid shadow shifts prior to role commencement with an experienced member of the team..
- Su
- We are a real living wage employer and pay 40 pence mileage for all travel.
- Reduced travel and waiting times using our well planned rostering schedules.
- Weekly and monthly pay *role dependant.
- Paid comprehensive induction & training, refreshed annually.
- Paid shadow shifts prior to role commencement with an experienced member of the team..
- Support to complete Health and Social Care qualifications, at no expense !
- Free uniform and protective equipment.
- Free Samsung mobile smart phone with inclusive messages and calls for your own use, including an electronic roster and HR app.
- Up to 28 days paid holidays.
- Opportunities for promotion to senior roles, such as Senior Carer, Field supervisor, Trusted Assessor and Care Coordinator.
- Mentoring scheme and direct support from field based supervisors.
- Support from a 24/7 on call emergency line.
- Employee incentives and rewards throughout the year, such as extra days leave and gifts.
- ** New for 2026 ** Opportunities to earn an attendance bonus twice yearly, totalling £300 per employee. We reward those who perform well and excel!
- Funding available to support with DBS / PVG payments [eligibility criteria and branch location applies].
- £250 bonus when you refer a friend via the care friends app.
- EE discounts, discounted concert tickets, gym membership and paid membership to the blue light card.
- Access to a fleet of pool cars, to keep you on the road!
North West Vacancies - Community Care Assistants
Community Care Assistant
Location : Wirral Wide [Wallasey, Moreton and Birkenhead]
Base of Work : This is a community based role, working alone or in a pair visiting clients within their own homes.
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter care, company calls, cleaning, shopping and welfa
Location : Wirral Wide [Wallasey, Moreton and Birkenhead]
Base of Work : This is a community based role, working alone or in a pair visiting clients within their own homes.
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter care, company calls, cleaning, shopping and welfare support.
Shifts : Flexible shifts range from 7am - 2pm and 4pm - 10pm including weekend on, weekend off rosters.
Rates : £13.60 - 13.85 p/hr plus 40 pence per mile for drivers.
Pay Frequency: 4 Weekly
Full training will be provided.
Both drivers and non drivers welcome to apply.
Mobile Nights Care Assistant
Location : Wirral Wide
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : This is a community based role, working as a pair [double up], visiting clients within their own homes overnight.
Primary Duties: Personal care, medication support, meal and drinks preparation, stoma and catheter Care.
Location : Wirral Wide
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : This is a community based role, working as a pair [double up], visiting clients within their own homes overnight.
Primary Duties: Personal care, medication support, meal and drinks preparation, stoma and catheter Care.
Shifts : Nights, 10.00pm - 7am, block paid.
Rates : Real Living Wage £13.60 - £14.96* p/hr plus 40 pence per mile (*£13.85 basic plus driver bonus awarded per shift completed).
Pay Frequency: Weekly
Full training will be provided.
Both drivers and non drivers welcome to apply.
Limited vacancies exist. Interested candidates may apply and we will contact you to discuss available nights and positions.
North West Vacancies - Extra Care
Spinnaker House
Location: Highfield Road South, Rockferry, Birkenhead, CH42
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Shifts : Ranging from 8am - 2pm, 4pm - 10pm, 8pm - 8am. These rotate on a four on four off basis [or two on six off for part time night shifts].
Primary Dutie
Location: Highfield Road South, Rockferry, Birkenhead, CH42
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Shifts : Ranging from 8am - 2pm, 4pm - 10pm, 8pm - 8am. These rotate on a four on four off basis [or two on six off for part time night shifts].
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter Care, company calls, cleaning, shopping and welfare support.
Rates : Real Living Wage £13.45 p/hr, block paid.
Pay Frequency: 4 Weekly
Full training will be provided.
Sycamore Place
Location: Greenheys Road, Wallasey, CH44
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Shifts : Ranging from 8am - 2pm, 4pm - 10pm, 8pm - 8am. These rotate on a four on four off basis [or two on six off for part time night shifts].
Primary Duties: Personal care, m
Location: Greenheys Road, Wallasey, CH44
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Shifts : Ranging from 8am - 2pm, 4pm - 10pm, 8pm - 8am. These rotate on a four on four off basis [or two on six off for part time night shifts].
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter Care, company calls, cleaning, shopping and welfare support.
Rates : Real Living Wage £13.45 p/hr, block paid.
Pay Frequency: 4 Weekly
Limited vacancies to join our Sycamore Place team exist.
Interested candidates may apply and we will contact you to discuss available shifts as and when they become available.
Full training will be provided.
St Oswalds Court
Location: Bidston Village Road, Beechwood, CH43
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter Care, company calls, cleaning, shopping and welfar
Location: Bidston Village Road, Beechwood, CH43
LIMITED VACANCIES (*Waiting lists apply)
Base of Work : On site, forming part of a care team present within the building 24/7
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter Care, company calls, cleaning, shopping and welfare support.
Shifts : Ranging from 8am - 2pm, 2pm - 8pm, 8pm - 8am as well as double shifts. These rotate on a four on four off basis [or two on six off for part time shifts].
Rates : Real Living Wage £13.45p/hr, block paid.
Pay Frequency: 4 Weekly
Limited vacancies to join our St Oswalds team exist.
Interested candidates may apply and we will contact you to discuss available shifts as and when they become available.
Full training will be provided.
Edinburgh, Scotland Vacancies - Community Care Assistants
Community Care Assistant
Location : Edinburgh [South Queensferry, Kirkliston, Cramond]
Base of Work : This is a community based role, working alone or in a pair visiting clients within their own homes.
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter care, company calls, cleaning, shopping and w
Location : Edinburgh [South Queensferry, Kirkliston, Cramond]
Base of Work : This is a community based role, working alone or in a pair visiting clients within their own homes.
Primary Duties: Personal care, medication support, help with dressing, meal and drinks preparation, stoma and catheter care, company calls, cleaning, shopping and welfare support.
Shifts : Flexible shifts range from 7am - 2pm and 4pm - 10pm including weekend on, weekend off rosters.
Rates : Real Living Wage £13.60 - 13.85 p/hr plus 40 pence per mile for drivers.
Pay Frequency: 4 Weekly
Full training will be provided.
Non drivers also welcome with walking runs available.
Befrienders
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future befriending vacancy.
Please send your CV and a covering note to register your interest to:
Operational Support Vacancies
Care Coordinator - Wirral x 1 Vacancy
Location : Head Officed, 221 Seaview Road, Wallasey, Wirral, CH45 4PD
Terms:
- Salary: £27,300 (starting) - £29,800.00
- OTE to earn an additional £2,500.00 p/a on call allowance.
- Contract: Full Time
- Hours: 40 hours, Monday - Friday.
- Shift Times: 9am – 5pm core
- Role Commencement: ASAP
** Please note no sponsorship is available for this role **
Prima
Location : Head Officed, 221 Seaview Road, Wallasey, Wirral, CH45 4PD
Terms:
- Salary: £27,300 (starting) - £29,800.00
- OTE to earn an additional £2,500.00 p/a on call allowance.
- Contract: Full Time
- Hours: 40 hours, Monday - Friday.
- Shift Times: 9am – 5pm core
- Role Commencement: ASAP
** Please note no sponsorship is available for this role **
Primary Duties:
As a Care Co-ordinator, you’ll play an integral role in the day-to-day coordination of our services, helping to make sure our teams are in the right place, at the right time, delivering the high-quality care our clients rely on.
This is an extremely fast-paced role, so we’re looking for someone who is organised, resilient and genuinely committed to getting things right. You’ll need to think on your feet, manage competing priorities and remain positive and professional when the pressure is on.
Opportunities to join our office team don’t come around very often – and when they do, they tend to go quickly!
It takes a special kind of person to work for Professional Carers – and we only select and recruit the best.
Summary of Main Duties and Responsibilities include:
- To be accountable for the effective coordination of scheduled hours and carer rosters.
- To identify and match the most suitable carers for each package of care producing weekly rosters in a timely manner.
- To plan ahead to cover holidays, training and planned absence.
- To be responsible daily for reallocating any care tasks that staff cannot meet due to sickness or other emergencies and working closely with your seniors to inform them of changes.
- Organise, plan and schedule shadowing for new recruits.
- Completing out of hours on call duties on a rota basis.
- Conduct [ad hoc] care calls in emergencies when no other carers or supervisors are available.
What we expect from the individual:
- You must be an excellent problem solver who can remain calm in testing and often time pressured situations.
- Possess strong communication, interpersonal and influencing skills.
- You will need to be customer focused and must be able to multi task and work well as a team.
- For this role, we are looking for individuals who have worked in a similar role for at least 6 months, ideally with care experience.
Essential Criteria:
- NVQ/QCF Level 2 as a minimum and be working towards or have completed a L3 Diploma in Health and Social Care.
- Experience of care work in a Domiciliary or Residential setting (ideally of 6 months prior experience).
- Experience of supervisory or care coordinator duties in a Domiciliary or Residential setting (desirable).
- Holder of a driving licence and vehicle.
- Flexibility due to the need to cover Out of Hours on-call.
- You must also be self-motivated and be passionate about the care sector, our clients and our carers.
- Hold a right to work without need for a certificate of sponsorship.
What we Offer?
- Competitive salary including paid in-house training and options for funded Criminal Records Check (dbs)
- Mileage allowance of 40p per mile for car drivers, automatically paid into your wages.
- Opportunities to gain formal qualifications, including SVQ diplomas in Health and Social Care.
- 1 extra Days annual leave for your birthday under our 'Celebrate You' scheme.
- Twice Yearly Attendance Bonuses of up to £300 per employee ** New For 2026 **
- Cash bonuses via the Care Friends app (up to £250 per referral).
- Monthly awards offering extra holiday incentives and free Blue Light Membership.
To apply, click on the 'Apply Now' button below or for an informal chat, contact Recruitment Office Vicki Halligan on 0151 638 4500.
Trusted Assessment
All of our existing vacancies for these teams are currently full.
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future vacancy.
Please send your CV and a covering note to register your interest to:
Care Supervisors and Senior Carers
All of our existing vacancies for these teams are currently full.
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future vacancy.
Please send your CV and a covering note to register your interest to:
Branch Management
All of our existing vacancies for these roles are currently taken.
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future vacancy.
Please send your CV and a covering note to register your interest to:
Payroll and Financing
All of our existing vacancies for these teams are currently full.
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future vacancy.
Please send your CV and a covering note to register your interest to:
Administration and HR
All of our existing Administration and HR vacancies are currently full.
We are always interested to hear from individuals with prior experience relevant to the role who may wish to be considered for a future vacancy.
Please send your CV and a covering note to register your interest to:
Am I Right For The Role?
What types of things will I be doing as a Carer?
Care workers support people with all aspects of their daily life, including social and physical activities, personal care, mobility and during meal times.
Our Care workers work in people’s own homes in the community and can support lots of different people including adults with learning disabilities, physical disabilities, dementia and ot
Care workers support people with all aspects of their daily life, including social and physical activities, personal care, mobility and during meal times.
Our Care workers work in people’s own homes in the community and can support lots of different people including adults with learning disabilities, physical disabilities, dementia and other mental health conditions.
The duties are varied, and no two days will be the same. The people we care for are individuals, and they all deserve to be treated as such.
Duties may include supporting with personal care needs, such as helping them shower or take their medication, as well as helping them to take part in a wide range of special interests and activities that support their health and wellbeing e.g. crafts, watching the football, drama, musical evenings, gardening, shopping trips and social occasions.
What qualifications and skills should I have?
Everyone working in social care should have a good standard of English, with a basic understanding of numeracy.
You will need to be able to work under pressure calmly, as well as being able to work as part of a team. It would also be beneficial if you are organised, a good listener and are able to communicate well. Being able to use a smar
Everyone working in social care should have a good standard of English, with a basic understanding of numeracy.
You will need to be able to work under pressure calmly, as well as being able to work as part of a team. It would also be beneficial if you are organised, a good listener and are able to communicate well. Being able to use a smart phone and navigating around apps is also important, as this is how you will document your care tasks completed and view your roster.
You don’t necessarily need formal qualifications to become a care worker. What’s really important though are your values.
We might ask that you have qualifications showing good English and numeracy skills such as GCSE A-C in English and Maths. It might also be helpful to have a social care qualification such as a Diploma in Health and Social Care. Don’t worry if you don’t have these qualifications though – if you’re interested, you can work towards them once you start the job.
Do you offer formal qualifications?
When you start in your role, you’ll do an induction, which will then progress onto the Care Certificate – these are the minimum standards that everyone working in social care needs to reach. You will also receive necessary training such as health and safety, first aid and moving and handling, or specific training such as autism awareness,
When you start in your role, you’ll do an induction, which will then progress onto the Care Certificate – these are the minimum standards that everyone working in social care needs to reach. You will also receive necessary training such as health and safety, first aid and moving and handling, or specific training such as autism awareness, communication skills or training to help you support people with dementia.
Beyond this there are vocational qualifications such as a Diploma in Health and Social Care, or continuing a professional development qualifications such as dementia, end of life, or autism.
In addition to this, there may be opportunities to progress into operational roles, such as Care Coordinator, Field Supervisor and perhaps one day into a management role.
The Recruitment Process
Once you have completed your application, a recruitment coordinator will usually contact you within 72 hours to let you know the outcome. This may be via telephone, email or text.
If you have been shortlisted, you will be invited to attend an interview. This can either be face to face, or virtually.
During this interview process we are inte
Once you have completed your application, a recruitment coordinator will usually contact you within 72 hours to let you know the outcome. This may be via telephone, email or text.
If you have been shortlisted, you will be invited to attend an interview. This can either be face to face, or virtually.
During this interview process we are interested to hear about your values, it is important for us recruit the best and to do that you must have the right values we are looking for.
To help you prepare, think of some real life work or personal experiences you can talk about, which show you have the values we are looking for:
- Compassion
- Accountability
- Respect
- Excellence
We would also recommend you visit the rest of our website before your interview, as this will give you a good understanding of the history of our company and role you are applying for.
Usually our interviews last around 20-30 minutes and we will also give you an opportunity to ask some questions at the end.
If you are successful, we will then commence our vetting checks, which will include an application for an enhanced DBS check and pre employment or character references.
You will also be invited to attend an initial 3 day Induction programme which will be accompanied by some E-Learning which you will do in your own time.
Training completed
If you are successful, we will then commence our vetting checks, which will include an application for an enhanced DBS check and pre employment or character references.
You will also be invited to attend an initial 3 day Induction programme which will be accompanied by some E-Learning which you will do in your own time.
Training completed and refreshed on a regular basis for all our employees includes important content such as Moving & Handling, Infection Control, Safeguarding, Food Hygiene, Dementia Care plus much more.
Next up comes the shadowing phase. This is were you complete several shifts with an experienced member of our team. They will show you the ropes and prepare you for independent duties.
That's not all....
The support doesn't just stop there, in addition to this, all our of staff are then required to undertake a 12 week mentoring period, and
Next up comes the shadowing phase. This is were you complete several shifts with an experienced member of our team. They will show you the ropes and prepare you for independent duties.
That's not all....
The support doesn't just stop there, in addition to this, all our of staff are then required to undertake a 12 week mentoring period, and complete the Care Certificate.
You may then progress onto formal qualifications such as Diplomas in Health and Social Care [QCF / NVQ and SVQ's].
Supported by a number of assessors, supervisors and a first class leadership team, we will ensure you are well equipped to deliver the highest quality care possible.
